We may not be by our parents' side 24/7, but we can make sure that help always is.

Can’t Be with Them 24/7?

Let the BOP Emergency Response System Be the Lifeline They Can Count On

Introducing the BOP Emergency Response System: The Fastest Way To Save A Life In Singapore

Rapid, Life-Saving Help in Just Minutes— Made Possible With:

  • Round-the-clock peace of mind — Trained responders always ready 24/7, trusted by over 10,000 HDB homes in Singapore
  • Stay connected in every emergency — Get instant alerts on your phone the moment your loved one presses for help
  • Comfort for your parents, clarity for you — Multi-language and dialect support ensures nothing is lost in translation during a crisis
  • Worry less about "what if" moments — Waterproof, 3-year battery life, and built-in 4G reliable protection without Wi-Fi or maintenance hassle 

I can’t be with Pa and Ma all the time, and that constantly worries me.

What if they slipped in the bathroom with no one around?
What if they tried to call for help but couldn’t reach the phone?
Would I even know something had happened until it was too late?

We have a domestic helper at home, but in an emergency, I can't expect her to know exactly what to do.
She might panic or not react quickly in such a situation.

We even tried using emergency wearables, but my parents often forget to charge them or wear them, especially when going to the bathroom, where accidents are most likely to happen.

Thankfully, with BOP’s 24/7 emergency response system, they are protected even when I'm far away.

Now, I can finally leave home with peace of mind, knowing they are just one press away from reliable help.

As Featured On

According to a study by NUH, nearly 7 out of 10 elderly injuries happen at home, where they are supposed to feel safest

  • 85.3% were caused by falls
  • 74.1% of those falls happened inside the home
  • 55.6% were due to accidental or environmental causes like bathroom slips, poor lighting, or uneven floors
  • 49.9% of elderly injury cases required hospitalisation

And that’s why more seniors need the BOP 24/7 Emergency Response System

"I find this product very useful for seniors like me. I tried the product today and was very impressed at how fast the call centre responded. Getting help fast in an emergency can make the difference between life and death"

Lourdsamy Dass,

Senior in his 60s who lives alone

"My mum recently decided to live on her own. As I travel a lot for work, this service provides me with peace of mind knowing that she can get immediate help during times of difficulties."

Stacy Seah,

Caregiver in her 50s

"The BOP Button provides immediate help in emergencies and that is very important. I know how helpless it can feel to be alone when such things happen as I had a fall at home several years ago and had to wait for nearly four hours before help came. If I had the BOP Button then, I would have been spared all the trauma."

Shirley Mitchell,

Senior in her 60s who lives with her spouse

How Mdm Lim Stays Independent at 75 — While Giving Her Children Peace of Mind

Why the Mitchells Feel Safe and Secure with BOP

Since 2019, families across Singapore have relied on BOP’s emergency system for real-life emergencies

Customers served! > 100 Alert alarm devices installed
Customers served! 100 Number of times the alert alarm devices have been triggered


Source: The Straits Times

Customers served! 100 Emergency requests requiring immediate help

Why Every Second Matters:

A Trusted Lifeline For Our Seniors, As Seen In The News

HERE'S WHY MORE THAN 10,000 HDB HOMES HAVE ALREADY SECURED AND RELY ON BOP EMERGENCY SERVICE

24/7, Immediate & Fast Life-Saving Access to BOP Emergency Response Centre

Emergencies don’t wait and don’t come with a warning. That’s why when every second matters, help must come fast.

With the BOP button, all it takes is just one press.
Within just minutes, our highly trained in-house response centre will speak with your loved ones to assess the situation.

Whether it’s a fall, fire, medical or safety emergency, our 24/7 local response team will coordinate the help needed to the authorities, ambulance, SCDF and police.

Because in a matter of life and death, BOP is their lifeline.

Get Peace of Mind by Staying Connected with Them Through the BOP App

“How would I know if something’s happened?”
One of the worrying parts of caring for an ageing parent is the “not knowing”.

That’s why we made every BOP Button connected to the BOP App, explicitly built for family members and caregivers who want to stay informed in real time.

If the button is ever pressed, you’ll get an immediate alert, call logs and a full report from our response team - all within the BOP App.

It’s not just about getting information.
It’s about peace of mind knowing they’re protected, even when you’re not with them physically.

Worry-Free Protection with Cost Savings

Most emergency devices need charging, syncing, or a stable internet connection.
 
But the BOP Button is built differently.

It doesn’t add to your electricity bill because it lasts up to 3 years without charging, needs no WiFi, and is completely maintenance-free.

It’s also waterproof, built for high-risk areas like the bathroom, where most accidents happen.

If the battery runs low, we’ll replace it with no extra cost.

Supports Multiple Languages and Dialects

Many older Singaporeans still speak Mother Tongue dialects. And in a moment of crisis, the language gap can significantly hinder an effective response.

That’s why we’ve built our service to speak not just English, Mandarin, Malay, and Tamil but also dialects like Cantonese, Hokkien, and Teochew.

Every Function Is Built to Eliminate the Common Risks in a Crisis

BOP Button Easy Use and Setup

BOP Button Easy Use and Setup

How to use

How to Install

App setup guide

BOP 24/7 EMErgency response system -
THE fastest way to save a life in singapore

16 Minutes. That's all it takes to save a life. 

At 8:11am one Saturday morning, a senior at home alone pressed our emergency button. By 8:27am, he was admitted at Raffles Hospital. Just 16 minutes from fall to professional medical care. No other system in Singapore gets help this fast — and in an emergency, those minutes mean life or death.

This speed didn’t happen overnight. Since 2015, we’ve worked with the Singapore Government to refine and perfect the system — from early prototypes in 2017 to today’s proven model. A decade later, renewed government contracts show its reliability and trust.

But technology alone isn’t enough. Families need real people. That’s why our 24/7 call agents are trained to respond anytime — even at 2am. With a direct line to SCDF ambulance services, your loved ones are never left waiting when every second counts.

Our mission is simple: to provide the fastest, most reliable lifeline for Singapore’s elderly and vulnerable.

We’re honoured to be recognised by leading institutions for our innovation, design, and social impact in senior care.

Singapore Good Design Award 2025

DBS Foundation Impact Beyond Award

Singapore Apex Corporate Sustainability Award

CLAIM Your FREE BOP Consultation Today

You are now one step closer to protecting your loved ones before it’s too late.

Whether you're caring for elderly parents, PWD family members, post-surgery patients, or simply want peace of mind while protecting the people you love at home, book a free consultation with our team to learn how the BOP system works in real emergencies.

Here’s what you’ll get:

  • A personalised walkthrough of the BOP Button & App
  • Expert guidance on where to place the device for best coverage
  • Answers to all your safety and emergency preparedness questions

Get the support and tools you need to protect the people who matter most.

CLAIM Your FREE BOP Consultation Today

You are now one step closer to protecting your loved ones before it’s too late.

Whether you're caring for elderly parents, PWD family members, post-surgery patients, or simply want peace of mind while protecting the people you love at home, book a free consultation with our team to learn how the BOP system works in real emergencies.

Here’s what you’ll get:

  • A personalised walkthrough of the BOP Button & App
  • Expert guidance on where to place the device for best coverage
  • Answers to all your safety and emergency preparedness questions

Get the support and tools you need to protect the people who matter most.

FAQ.

Is the service really 24/7? What if my mom falls at 3am?

Yes, the BOP Emergency Response Centre is staffed around the clock. Once the button is pressed, the system activates and our responders will call back within minutes to assess the situation and coordinate right help — even in the middle of the night.

Does it need WiFi to work? What if the internet goes down?

The BOP Button works without WiFi. It comes with a built-in SIM card, so it stays connected to our response centre even if your home WiFi or electricity goes out.

How will I know if the button gets pressed? Will I get notified?

Yes! Once the button is linked to the BOP App (available on iOS and Android), caregivers and family members will get real-time alerts, can view button activations, and see incident reports — all within the app. You can also manage multiple users through the app.

Are there any hidden costs or surprise charges later?

No hidden fees. Each BOP Button is $169 (inclusive of GST), and you can connect up to 3 buttons per service subscription. The monthly service subscription is $20, with a 24-month contract. That’s it — no surprise charges.

How is this different from wearables or CCTV cameras?

Wearables need to be charged and worn, but many seniors forget to charge them, and they often remove them, especially in the bathroom. CCTVs only show what happened. They don’t get help.
The BOP Button is always on, doesn't need charging, and connects directly to a real human responder 24/7.

My mom/dad is bedridden. Can the BOP Button be installed on a bed?

Yes, many families install it next to a bed for easy access. It’s perfect for fixed home locations like bedrooms and bathrooms.

Can I install it on a wheelchair?

We don’t recommend placing the BOP button on wheelchairs. Since the system is linked to a fixed home location, moving it around can make it harder for responders to find your loved one during an emergency.

Do I need to plug it in or change batteries myself?

Not at all. The device is completely maintenance-free. It’s designed to last up to 3 full years without needing a single charge. That means no daily charging, no cables, and no risk of running out of power when it matters most.

Can the BOP Button be installed in the bathroom?

Yes — and we highly recommend it. Many families choose to install it in the bathroom since most falls happen there. It’s waterproof and safe to use in wet areas.

1004 Toa Payoh North #03-10 Singapore 318995